Octo Services went down due to our host also hosting sites that support the world cup, because the world cup is such a huge event, you can only expect that this gained a lot of attention from people around the world. Due to the income of the attention, there is only so much servers can handle before they can't handle that large mount of data etc. causing servers to go down until things we're a bit more 'calm'.
We can assure our users that we will take note of this whilst the world cup continues and will do our absolute best to ensure our services don't go down again. Although we cannot promise this, we can only do our best with this. Thank you to everyone who remained patient for the restoration of our services and helped others whilst things we're a bit out of control. We appreciate your help.
If this issue caused any inconvinience to our customers, we'd like to know. You can submit a ticket and we'll be happy to provide a response.
Make sure to follow us on Twitter for updates, even if the site becomes unaccessable in the future again. Our Twitter is @OctoVPN or you can follow @OctolusNET
Update: 30th June 2018
Although we have seen an improvement with our server host, some users of OctoVPN and OctoSniff may still be experiencing some issues when connecting to the sites and using the products, yet again we apologies for this problem. We will keep you posted on updates via our Discord and Twitter.
Friday, June 22, 2018